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Service & Support

Service Overview

At Laserfax, importing workflow process through technology is our core business. We provide the best-in-class multifunction printer devices on the market, but where we shine is our award-winning SERVICE. In business since 1990, we have expertise to offer one-stop, customized service, from design and implementation to ongoing maintenance and strategic planning.

Our services include:

  • Time and Materials Service
  • All Inclusive Service Contracts
  • Managed Print Services
  • PM Cleaning Contracts
  • Proactive Routine Maintenance
  • Hard Drive and Data Security Destruction
  • Warranty Repair (Kyocera/Copystar, Brother, Samsung and Okidata)
Serving metro Phoenix and the entire Valley of the Sun, our copier repair technicians understand your need for quick response time to keep your office running smoothly.

Known for best-in-class service and support, our team is responsive and knows how to quickly get your organization up and running quickly. Our service technicians are factory trained and authorized with current certifications. Our service support staff has been handpicked and carefully trained to help you with any issues.


How to Contact our Customer Care team

Online Request Form
(Preferred Method)

To log a request for support, please complete the online form. You will be logged immediately and a Customer Service Technician will contact you.

Phone or Email

Support via Screen Share
If requested by an e-automate Customer Service Technician, please click on the appropriate link below to download & install your ConnectWise Control app to share your screen with our team.

I’m quite happy with the longevity of the toners, and that means my boss will be happy! It is obvious that Laserfax cares about their clients and I feel like a priority! I love that! They helped make this switch to Laserfax pain-free.

~ Lori December 8, 2019

I have been using Laserfax for over 10 years now and they have always provided me with great customer service and prices for ink and toner. Thanks Laserfax!

~ Bobby December 8, 2019

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